Contact
If you have a child you want to refer to our Austin clinic…
If you need help purchasing our books or accessing your online courses…
If you want us to present to your staff or run a live webinar…
If you just need help with anything speech related…
Fill in this form, give us a call, or send us an email.
Se habla español. Favor de llamar nuestra oficina.
Bilinguistics is located in Austin, Texas.
We provide speech therapy in the Central Texas area.
We conduct speech-language evaluations throughout Texas.
We conduct professional development workshops nationally and internationally.
Get In Touch With Us
How can we help you?
Contact Form
FAQ
Most commonly asked questions about Bilinguistics, our products and our online courses (with continuing education credits) are located below. Do not hesitate to contact us to get the information you need. Our goal is to be a reliable resource for you.
Bilinguistics General Information
What do I do if I am concerned about my child's communication?
Feel free to contact us with any questions. We offer a free consultation phone call to discuss your concerns.
You may also visit our Communication Disorders resource page for more information.
Which insurances do you accept?
We accept the following insurance:
- Medicaid: Superior Health Plan, BCBS Medicaid, Dell Children’s Health Plan
- Commercial: BCBS, Humana, Multiplan, UHC
If you have an insurance policy with a company not listed, we can still be of service in our Austin speech therapy clinic at the self-pay rates. We would then provide you with a superbill for you to provide to your insurance carrier. In most cases, the insurance carrier will reimburse a portion of the self-pay rate.
Is Bilinguistics hiring?
Please contact admin@bilinguistics.com to find out what positions we currently have available. Service a culturally and linguistically diverse population with all the support you need.
Online Course Purchase & General Information
Do I need to pay an annual subscription to take these course?
Courses can be taken individually. We do offer a unlimited access to all courses which includes monthly master classes, access to all of our conferences, and discounts on our books.
What if I have a question about the course or want more information?
All of our authors are accessible and happy to communicate with you. Contact us and let us know how we can help you, and let us know the best way to reach you.
How much do the courses cost?
Each course is $15 per Continuing Education Unit (CEU) hour. For example, a .1 CEU course is $15, a .2 CEU course is $30, etc.
What do I do if I have technical problems with a course?
We apologize for any inconvenience. Internet updates can alter how you are able to view a course at times. We can usualy sort it out quickly. Please contact us at admin@bilinguistics.com or 512-480-9573 and let us know which course it is.
Can I purchase multiple courses at a discount?
Yes. By becoming a member on our SLP Impact Community, you can take any and/or all courses on the website for an entire year.
I want to buy for all of my staff members. Can multiple courses be purchased for a group?
Definitely! By joining our SLPImpact Community as a Team, your entire staff gets access to our entire CEU course library, access to Bilinguistics for questions, monthly masterclasses, and video tutorials.
Can I suggest a topic for a course?
Absolutely. The topics that you currently see are heavily influenced by the needs of our community and the current needs of the field. Please share your thoughts.
Do you do live presentations or present this information in person?
Yes! We present annually at state, national, and international conferences and workshops. We present for school districts throughout the United States. We can tailor a presentation to meet your team’s needs. Please contact us to schedule a presentation and visit our Workshops and Presentations page.
Online Course CEU & Certification Questions
When are CEU courses reported to ASHA? Will I receive credit for the correct date that I took the course?
Reporting to ASHA is completed 45 days after the offering is completed which is the last day of the month. Therefore, you may not see your course on the ASHA transcript immediately after completion. Your date of completion is also recorded on a certificate that your receive for your records upon completing a course.
Your full name, mailing address and ASHA number are required for credits to be reported.
I took a course before but have lost the certificate, can I get another one?
Yes, records are kept for three years. Contact us directly and provide your name, the name of the course and the date that you took the course. We will produce a new certificate for you and email it for free.
Why do the courses say .1 CEU and not 1 CEU?
ASHA requires that 10 contact hours are gained each year. Each CEU is 1/10th (.1) of each year’s requirements. Therefore .1 = 1 hour, .15 = 1 1/2 hours, etc.
What is the difference between ASHA CEUs and other CEUs?
ASHA approved CE providers must meet stringent standards set by ASHA’s Continuing Education Board. Only activities offering ASHA CEUs can be posted on your registry transcript. There are other types of CEUs and credits in the marketplace. However, ASHA does not regulate other types of credit. We advise you to contact your state licensing board to see what other types of credit are acceptable toward your licensure requirements (ASHA.org).
Will these Continuing Education Units be recognized in my state?
If your state recognizes ASHA CEUs (which, to our knowledge, all of them do) then our courses can be used for maintenance of licensure.
I didn't receive a CEU certificate in my email. What should I do?
Please check your SPAM folder. The CEU certificate is generated as a .pdf file and some mail servers first treat it as spam.
If you still cannot find your certificate, please email admin@bilinguistics.com with your name, course title, date you took the course and we will be happy to send it to you.
My order shows as processing. Do I have access?
Simply go to bilinguistics.com and click on the “My Courses” tab at the top. You will log in to your account and see the purchased courses.
If you have not completed your purchase, click on cart from the top right menu
How do I receive my ASHA CEUs after taking a course?
Upon completion of a course, the certificate of completion can immediately be downloaded and is also emailed to you as a .pdf document.
Your full name, mailing address and ASHA number are required for credits to be reported.
Return Policy
Single Book Purchases:
Books may be returned for the full purchase price within 30 days of receipt in the original, non-damaged state. Books should be returned to Bilinguistics, 1505 W. Koenig Ln, Austin, TX 78756 at the purchaser’s cost and provide a tracking number to admin@bilinguistics.com.
Bulk Book Purchases:
Books may be returned less a 15% stocking fee, in the original, non-damaged state. Books should be returned to Bilinguistics, 1505 W. Koenig Ln, Austin, TX 78756 at the purchaser’s cost and provide a tracking number to admin@bilinguistics.com.
E-book Purchases:
There are no returns on e-book purchases.